Shipping & Returns

Order Processing

Stefans Soccer processes all orders between 10:00 am and 5:00 pm (EST), Monday through Friday. Most orders are processed and shipped out within 1-2 business days. We might however experience longer processing times during peak season (up to 3 business days).

Standard Shipping

Stefans Soccer uses UPS Ground for all standard shipments. 

* Shipments cannot be sent to PO Boxes or Military APO/FPO addresses.

Express Shipping

Do you need Express Shipping? No problem.

You can select: Next Day Air, 2nd Day or 3 Day Select Shipping during checkout.

Orders placed to ship via express services will ship via express service selected after order processing time listed above. 

* Shipments cannot be sent to PO Boxes or Military APO/FPO addresses. 

 

Stefans Soccer Returns & Exchanges

The policies within apply to StefansSoccer.com purchases only. In store purchases must be returned to the retail location at which the purchase was made. For policies regarding your MyUniform order please see our MyUniform Policies.

If you are not completely satisfied with your order, return it to us for a refund within 30 days of purchase. See our full Return Policies below for details.

You may return most new, unopened items within 30 days of delivery for a refund.

  • StefansSoccer.com orders may not be returned to retail locations. They must be mailed back according to this return policy.
  • All returned or exchanged items must be in original condition with original tags and packaging. Used or damaged items cannot be returned or exchanged.
  • If you make a partial return, we'll adjust any discounts that had been applied proportionally and refund you accordingly.
  • Stefans Soccer will cover the return shipping costs, and refund any initial shipping costs, if the return is a result of our error (for example, if you received an incorrect or defective item). Reimbursement for shipping costs will not be covered by Stefans Soccer for any returns or exchanges in which Stefans Soccer are not at fault.

Returns & Exchanges Instructions

1) EXCHANGES: Visit stefanssoccer.com to see if the item(s) are available. If available, please place a new order. This will secure the item(s) and expedite the shipping process. Once the original item is received, we will process a refund.

- OR -

2) MAIL A RETURN TO STEFANS SOCCER:

Box up the item(s) with all original tags / packaging and ship your package to:

Stefans Soccer RETURNS
303 Highway 35 North
Eatontown, NJ 07724

  •  All original tags and packaging must be included.
  •  Please include this Packing Slip for fast processing.
  •  For your security, return product(s) with an insured courier (e.g., FedEx, UPS, USPS) and retain your tracking number.
  •  Stefans Soccer is not responsible for items damaged or lost in transit.

Please allow: transit time for Stefans Soccer to receive your return (2 - 7 business days); for processing upon receipt (1 - 3 business days); for the bank to process our refund request (3 - 5 business days)